Our application support service splits its time between two areas: application enhancements and break-fix support.
- Specialist production and functional support for custom designed applications.
- Specific focus on upgrades, improvements for function and security, and reporting requirements.
For any application, website or e-commerce site, performance is measured by reliability and speed.
- Performance monitoring and tuning is offered, in addition to optimisation for websites and applications, and also servers.
- Performance management service that provides a quality solution that allows your website, application, or e-commerce site to perform to the highest standard.
For tasks that are complex and difficult to deal with, our team members are happy to work as mentors, training you to manage these tasks yourself in an effective way.
- For tasks that are too complex to undertake without adequate training, our mentoring service can be useful.
- Providing invaluable assistance and support, this service gives our customers the chance to learn basic application management skills.
Applications, websites and e-commerce stores all require effective management.
- Application management that preserves your software’s success, ensuring that it does its job and holds its own successfully with competing applications.
- Bug fixes, enhancements, porting, and migrations allow our customers to maintain applications, websites and e-commerce sites.
Benefits of application support and maintenance
- Reliable applications, website or e-commerce store.
- Fully functional website or applications that draw users to your site.
- Easy to use and navigate.
- Less errors due to adequate support and maintenance.
- Less downtime and loss of revenue due to high-quality support.
The Rorko Advantage
- Highly skilled and efficient team with valuable experience in application support and management.
- A range of specialist services to choose from, allowing you to tailor the approach that you take to managing your websites, applications, and e-commerce stores.
- Faster and more efficient support, helping to ensure that any problems are quickly dealt with, reducing downtime which could lead to a loss of revenue.
- Consistent monitoring and support, available on a continuous basis.